Has anyone else received and/or used and participated in the below? It very much looks like a concierge level booking service for your DVC stay related to dinging and events at WDW. If you've sailed concierge on DCL, it's VERY similar to shoreside support ahead of your booking window for excursions and the like.
Just wondering if anyone has had any experience with this. I'm excited to supposedly send them all the dining and event (Wicked Wind Down, Hoop Dee Doo) items we want and allow them to book them all.
Here's the email I got:
We are excited to share that your upcoming stay at Copper Creek Villas & Cabins at Disney's Wilderness Lodge has been selected to participate in the complimentary Disney Vacation Club® Member Experience Specialist program, which offers pre-arrival planning and on-site support throughout your stay. Our dedicated team aims to ensure your next Welcome Home is truly magical by assisting with the following:
Dining, recreation, and tour reservations
Park tickets and theme park reservations
Resort questions and requests
Membership questions and general assistance
My Disney Experience website/app assistance
For planning assistance from our team when your booking window opens, please ensure to complete the following:
Verify that all resort reservation(s) are current and linked to My Disney Experience for all Guests, including infants.
Reply to this email with your requests no later than , including preferred dates, locations, times, and party size, including infants. You may include backup requests or date/time flexibility as necessary.
For all non-dining experiences, please include the names of the participating Guests and, if they are 17 or younger, their ages at the time of travel.
Please note that your dining, recreation, and tour reservations booking window will open on . Keep in mind that larger parties may require flexibility in timing or table splitting at most locations across the Walt Disney World® Resort to accommodate requests. If we are unable to secure a request due to availability when your window opens, our team will continue to search daily on your behalf for any changes in that availability.
While the team looks forward to helping you with your upcoming trip needs, please note that Member Services is unable to assist with some requests, such as:
The purchasing or booking of Lightning Lane Passes (you may click the link at the bottom of this email for more information).
Disney Vacation Club® event registrations, such as Moonlight Magic
Disney Private VIP Tours - Please call 407-560-4033 for further assistance
Walt Disney World Golf Tee Times - Please call 407-WDW-GOLF or visit www.GolfWDW.com to book
Victoria & Albert's - Please call 407-WDW-DVNA 10:00 AM to 4:00 PM ET Tuesday through Saturday or book directly through My Disney Experience
Your invitation to use the team is available starting today and will be in effect through the end of your stay. This program is available only to Disney Vacation Club® Members and their Associates listed on the Membership. Associates must be traveling during this stay in order to contact us as part of this program. We kindly ask you not to forward this message to friends and family outside your Membership, as all Membership and benefit rules apply.